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you have questions, we have answers

If you don’t find the answer here, feel free to ask Dr. Elsey directly!

Are your litters flushable?

No! DO NOT FLUSH our litter. These litters are designed to form hard clumps. A “flushable” clumping litter is a contradiction. If it dissolves or breaks apart in a toilet, it will break apart in a litter box. A true clumping litter is more convenient for you and better for your cat.

Dr. Elsey’s clumping clay litter is not biodegradable and should not be disposed of in the yard or garden whether it has been used or not.  Bacteria in cat waste can be harmful to other humans and animals.  The bacteria in the used litter can cause an illness known as toxoplasmosis that can be particularly harmful to pregnant women or infants if touched or handled.

Quartz is naturally mined and present in all our clay litter. Some of the pieces are larger than others but are not harmful.

Yes, our silica litter is made from amorphous silica gel; it is safe if inhaled or ingested.
 
No, our litter does not contain crystalline silica dust.

Yes. Low glycemic ingredients can reduce or eliminate the need for insulin in diabetic cats. Diabetic cats benefit from cleanprotein’s low carbohydrate levels, less than 8% compared to leading Diabetic Managements foods with carbohydrate levels as high as 20%.

(Ie: Carbs/Phosphorus)
 
Carbohydrate amounts can be found on the Kibble Values Chart and Paté Values Chart
 
Note that some nutritional percentages reported are only estimated values, and are indicated as such as (est). Each cat food manufacturer is required by law to publish a Guaranteed Analysis, which defines each product’s maximum values of fiber, moisture and ash in addition to the minimum values of protein and fat contained within. Exact nutritional percentages are not available and hence all calculated values (including carbohydrate percentages and calorie amounts) are determined using these minimum and maximum published values and therefore may differ from actual values.
Ultra, Clean Tracks and Paw Sensitive are hypoallergenic. Our R&R litter is also hypoallergenic — with no plant proteins, perfumes or deodorants.
 
Cat Attract- proprietary blend of natural grasses that DOES NOT include Cat Nip.

We don’t suggest using it more than 6 months past the best by date. Past that date it starts going stale but does not go rancid. 

Money Back Guarantee/Refund Policy (updated 4/29/2025)
 
If you are unsatisfied for any reason within the first 30 days of purchase, please return the sales receipt along with the package proof of purchase symbol and your name and address, for a full refund to: Precious Cat. Inc., 6210 Clear Creek Parkway, Cheyenne WY 82007.
 
Refunds are limited to the most recent purchase and a limit of 2 boxes/bags (purchased at same time) per household.

We do not recommend clumping clay litter with kittens before they are weaned, because they go through a litter tasting phase. We suggest starting to use a clumping clay litter once the kitten is weened – typically around 8 weeks.

Our ingredients are carefully sourced and chosen based on quality. We try to source as many ingredients as possible from the United State, but many vitamins and minerals included in pet food are manufactured in the US. While nearly 90% of our ingredients are from the US, we source others from Switzerland, Germany, France, Spain, Scotland, and Canada. We are extremely careful with our selection of each vendor to ensure they stick to equal or greater manufacturing standards that we have here in the US. I hope this helps. Thank you for taking the time to reach out.

We recommend contacting the litter box manufacturer to see what litter they recommend using.

Due to the extrusion process during manufacturing, the appearance of the food may vary. We do not use any starch or fillers, which can also impact the size of the kibble. Our most recent batch is slightly smaller and lighter in color than previous kibble batches.

The Ultra Litter Attractant works on a smell premise and to ensure its effectiveness, we recommend using it with only unscented, clumping clay litter. Any other smell in natural litter or perfumes can mask the smell, and it may not work properly.

Since our clay litter is a natural product, it can vary in texture and color.

Many competitive foods use plant-based proteins such as grains, vegetables, and fruits. Plant-based proteins are high in oxalate and lead to rapid metabolization, which actually increases your cat’s hunger. However, feeding them high quality protein can help to curb your cat’s appetite so that he or she maintains a healthy weight at every age.
 
The right diet can go a long way for your cat. Dr. Elsey’s cleanprotein™ is 100% grain-free and gluten-free*, and over 90% of the protein is animal-based. With no fillers or preservatives added.

Making the transition from your cat’s current food should be gradual to prevent any digestive upsets. We would suggest 1/4 new diet to 3/4 old diet for the first week.  Second week 1/2 and 1/2. Third week 3/4 new food to 1/4 old food. Fourth week give just the new food. It can take a month or more for their intestinal bacteria to fully adjust to a new diet. 

You can find helpful advice online in our Litter Box Solutions guide